Refund policy

Refund & Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at sstamiljeevan17012008@gmail.com. Please note that returns must be requested before sending any item back. Once your return is approved, we will provide you with instructions on how and where to send your package, along with a return shipping label if applicable. Items sent back without first requesting a return will not be accepted.

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item. You may be asked to provide photo or video evidence so we can evaluate the issue and resolve it quickly.

Certain items are not eligible for return, including perishable goods (such as food, flowers, or plants), custom or personalized products, personal care items (such as beauty or hygiene products), hazardous materials, flammable liquids, or gases. We also do not accept returns on sale items or gift cards.

We do not offer direct exchanges. The fastest way to receive a different item is to return your original purchase (if eligible) and place a new order once your return is approved.

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason without justification. The item must still be unused, in original condition and packaging, with proof of purchase.

Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and reflect the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at sstamiljeevan17012008@gmail.com.

For any questions related to returns or refunds, you can always reach us at sstamiljeevan17012008@gmail.com.